FAQ
Do you still have any questions?
Isn't collagen too large a molecule to be absorbed by the skin?
Whole collagen is indeed too large to sink in, which is exactly why so many collagen creams disappoint. We use hydrolysed collagen, broken into low-weight micro-molecules that sit closely on the skin and help it hold water, so it looks and feels firmer, plumper and smoother, the kind of bounce you thought you'd lost. It supports your skin's surface beautifully; we'd never claim it rebuilds collagen the way a clinic treatment does. What you'll notice is skin that finally looks more like itself again.
How does the Ava Joly Overnight Mask work?
After cleansing, you smooth a thin layer over your face as the very last step of your evening routine. It sets into a light, breathable second-skin film and works while you sleep, releasing hydrolysed collagen, hyaluronic acid, niacinamide and ceramides to hydrate, firm and smooth. In the morning, simply rinse with warm water. That's it, one easy step, and you wake to skin that looks rested and glowing rather than tired.
What problems does it solve?
It targets the things that startle you most after 40: fine lines and wrinkles, that loss of firmness and bounce, persistent dryness and dullness, and uneven tone or redness, the changes that can make you look more tired than you actually feel. Think of it as overnight care for skin that wants to look firmer, fresher and more like you again, not just another basic moisturiser.
Is it safe for my skin?
Yes. It's dermatologically tested and designed to be gentle, fragrance-light, vegan, and free from parabens, silicones, sulphates, mineral oils and nickel. If your skin is reactive, do a quick patch test behind the ear or on your inner arm for a couple of nights first. The idea is that looking after your skin, and looking more like yourself again, should feel kind and effortless, never a gamble.
If the mask stays on all night, how can I sleep? Do I have to lie on my back?
You sleep completely normally, in any position you like. The film is lightweight and fast-setting, so it won't smear onto your pillow or feel tight and sticky. There's no lying still on your back, just apply, drift off, and rinse in the morning, when you get to enjoy the nicest part: catching your reflection and seeing plumper, fresher, more rested skin looking back.
Does the skin still breathe overnight?
Yes. Rather than suffocating the skin, the film is breathable, it lets your skin oxygenate overnight while holding moisture and actives close, so you wake up cushioned rather than congested, with that fresh, lit-from-within look instead of dull and drained.
How often should it be applied?
Three nights a week is the sweet spot for most women. Dry or mature skin can go up to four nights; if your skin is sensitive, start with two and build up as it gets comfortable. It's the one simple, low-effort habit that quietly keeps your skin looking firmer and more glowing, no fuss, no multi-step routine to keep up with.
How long does it take to dry?
Around 10 to 15 minutes, depending on how thick a layer you apply, just enough time to wind down for bed. Once it's set into a soft, transparent film, you're ready to drift off and let it get to work on the smoother, more rested skin you'll see in the morning.
How many masks can you get from one tube?
Roughly 10 full-face applications per tube, about three to four weeks at the recommended three nights a week. A little goes a long way, so a pea-sized amount is plenty, which means looking firmer, fresher and more like yourself again works out to just pennies a night.
What is the INCI of the mask?
Our hero actives are Hydrolysed Collagen, Sodium Hyaluronate (hyaluronic acid), Niacinamide and Ceramide NP, in a gentle vegan base, free from parabens, silicones, sulphates, mineral oils and nickel. The complete INCI list is printed on the carton and tube, and our team is happy to send it to you before you buy, just drop us a line, so you can feel completely confident about what you're putting on your skin every night.
What are the shipping times?
We dispatch within 1 to 2 business days. UK delivery is fully tracked and usually arrives within 3 to 7 working days, and it's free on orders over £50. You'll get a tracking link by email so you can follow it right to your door, and start your first night towards firmer, fresher, more like-yourself skin that little bit sooner.
How does the return process work?
It's simple and risk-free. You're covered by our 90-night money-back promise: use it as your nightly ritual and if you're not delighted, just email our team and we'll arrange a full refund — you don't even need to send the tube back. No forms, no fuss.